How We Collect and Use Information
We (YourVolunteers, hereafter "Service") collect the following types of information about you:
Information you provide us directly:
We ask for certain information such as your username, real name, address, phone number and e-mail
address when you register for a YourVolunteers account, or if you correspond with us. We may also
retain any messages you send through the Service, and may collect information you provide in User
Content you post to the Service. We use this information to operate, maintain, and provide to you
the features and functionality of the Service. Your information is provided to the volunteer managers
of the organizations for which you are a volunteers.
Because the feature has been requested repeatedly by the managers that use our service, we have
added on 2014-05-19 limited volunteer activity tracking collection that is made available to your
volunteer managers. This includes, but is not limited to, when a volunteer logs in, when a volunteer
adds or removes shifts, and when a volunteer opts in or out of The Week Ahead emails. You may ask
your volunteer manager to show you what information is made available to them and that will show
you the limits of what information is collected by us. We DO NOT collect information about what pages
or shifts or messages that you view while using our service. That information may fall in the analytics
section below and is not linked to your individual volunteer account.
We may directly collect analytics data, or use third-party analytics tools and services, to help us
measure traffic and usage trends for the Service. These tools collect information sent by your
browser or mobile device, including the pages you visit and other information that assists us in
improving the Service. We collect and use this analytics information in aggregate form such that it
cannot reasonably be manipulated to identify any particular individual user.
When you utilize the Service, we may send one or more cookies - a small text file containing a string
of alphanumeric characters to your computer that uniquely identifies your browser and lets the Service
identify who you are and therefore enhances your navigation through the site. The cookies are designed to
be session cookies that only last for the single session; therefore we do not use the cookie data to determine
your usage of the Service. These session cookies are removed when you log out of the service or visit the
login page. If you set your browser to refuse all cookies, you will not be able to use the Service.
Our service also utilizes advertising. The advertisers may choose to place a persistent cookie on your
device. If you have questions about these cookies, contact the Service and we will provide to you a link
where you may contact the advertiser directly.
Log file information:
Log file information is automatically reported by your browser or mobile device each time you access the
Service. When you use our Service, our servers automatically record certain log file information. These
server logs may include anonymous information such as your web request, Internet Protocol ("IP") address,
browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service,
domain names, landing pages, pages viewed, and other such information.
Sharing of your information:
The service, its parent company and those who have access to your information for reasons of the development
of the Service, will not sell or re-use your information. Since your information is also visible by the
volunteer managers and volunteer leads of the organization, you will need to contact the organization
directly to determine how they use your information.
What happens in the event of a change of control:
We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of
its products, services, assets and/or businesses. Your information such as customer names and email addresses,
User Content and other user information related to the Service may be among the items sold or otherwise transferred
in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of
corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar
transactions or proceedings involving all or a portion of the company.
Instances where we are required to share your information:
YourVolunteers will disclose your information where required to do so by law or subpoena or if we reasonably believe
that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce
our Terms of Service or to protect the security, quality or integrity of our Service; and/or (c) to exercise or protect
the rights, property, or personal safety of YourVolunteers, our Users, or others.
Sharing certain service type information we collect about you:
We may share aggregate information obtained through logs with third-party businesses interested in advertising on
the Service. These third-party businesses will not receive any information about you as the individual.
How we store and protect your information
Storage and Processing:
Your information collected through the Service may be stored and processed in the United States. Database information
will not be intentionally transferred to countries outside of the United States except as described in the "What
happens in the event of a change of control" section above.
Keeping your information safe:
YourVolunteers cares about the security of your information and uses commercially reasonable safeguards to
preserve the integrity and security of all information collected through the Service. To protect your
privacy and security, we take reasonable steps (such as requesting a unique password) to verify your
identity before granting you access to your account. You are responsible for maintaining the secrecy of
your unique password and account information, and for controlling access to your email communications from
YourVolunteers, at all times. However, YourVolunteers cannot ensure or warrant the security of any information
you transmit to YourVolunteers or guarantee that information on the Service may not be accessed, disclosed,
altered, or destroyed.
Compromise of information:
In the event that any information under our control is compromised as a result of a breach of security, YourVolunteers
will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose
information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your choices about your information
You control your account information and settings: You may update your account information and opt-out of receiving
The Week Ahead and Daily Summary emails from us at any time by logging in to your account and changing your
We make every effort to promptly process all opt-out requests . As noted above, you may not opt out of
The Week Ahead and Daily Summary emails. However, if you want to stop receiving all communications including those
related to the use of the service (e.g., account verification, purchase and billing confirmations and reminders,
changes/updates to features of the Service, technical and security notices), you will need to contact us and we will
remove your account from the service.