FAQs - The FREE Version

Will my volunteers see advertising?

Yes. There will be banner advertising in both the administrative and volunteer interfaces similar to the one at the bottom of this page.

Can I upgrade to a pay version?

The newly released version of this system does not currently have an automated billing system. Contact us and we will assist you in upgrading to the premium version of the system.

Can we request that an ad be removed from rotation?

We use a combination of advertising systems. Some of them use a complicated algorithm designed by people smarter than us to create ads specifically for you. In those cases, we are not able to do much about the ads. However, if you take a screenshot and send it to us, we can request that the ad not be shown on our site but we cannot guarantee that it will not appear again.

How long will it take to get our account approved?

Approval is nearly instant, but there is an email confirmation process in the registration. If the email is unable to get to you due to overly aggressive so-called junk email filters, contact us and we will send you the confirmation manually.

Is YourVolunteers really free or will you hijack our data until we pay a ransom?

YourVolunteers is really free for ALL genuine organizations that utilize volunteers for staffing.

Do we receive customer support with the FREE versions?

Feel free to contact us through our website or with the live chat feature on our homepage. We will respond as quickly as we can. Please keep in mind that a free service has a whole lotta users so we do our best to get back to you within 24 hours.

Are reports included in the FREE version?

Yes.

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